Contact Native Yarns

Use the contact form on this page for questions about the current Native Yarns shop, product information or a guide in our journal.

If your question concerns an order placed with this shop, include the order number and the email address used at checkout. For a product question, send the product name and the detail you would like us to check. Please do not include payment-card details or passwords.

Choosing materials for a project?

Our yarn guide explains fibre, weight, length and tension. If you need help understanding a listing, include its name and the relevant pattern requirements so we can see which details you are comparing.

Company details

Fleeta Limited, company number 16675897, registered in England and Wales. Registered office: 50 Princes Street, Ipswich IP1 1RJ, United Kingdom. VAT registration number: GB512508129. Email accounts@fleeta.co.uk. This is also our postal returns address, not a walk-in shop or returns counter. See our returns, refunds and cancellation policy for practical instructions and your rights; prior authorisation is not required to cancel.